You are allowed to give feedback about your supports.

You are allowed to make complaints about your supports.

You can make a complaint or give feedback to us.

By phone:

1800 716 824

Online:

www.empoweringconnection.com.au

In writing: Empowering Connection Shop 6, 68-78 Victoria Street Victor Harbor, SA, 5211

External Complaints

You can also contact the NDIS Quality and Safeguards Commission to make a complaint.

By phone: 1800 035 544 or TTY 133 677 (then ask for 1800 035 544)

Online: https://www.ndiscommission.gov.au/about/complaints

Advocacy

If you need someone to support or speak for you, you can get help from an Advocacy service: https://askizzy.org.au/disability-advocacy-finder.

Accessibility