This guide explains how Empowering Connection helps you feel safe and supported.

We take your right to be safe seriously. We have made this so you know what to expect.

You have the right to:

• Get help to feel safe
• Be supported by someone you trust
• Know what is happening
• Have information you understand

We will always try to:

• Be fair
• Keep things easy
• Work quickly
• Keep in contact

This guide tells you how Empowering Connection will help you to feel ok.

It is written in an easy-to-read way.

If you need help to read this, a friend, family member or support person might be able to help you.

Are you feeling unhappy or having a bad day?

This can happen if:

• Staff don’t know what you like

• Staff are having trouble understanding what you are saying

• Staff aren’t sure how you like things done